Deaf Access and The Canadian Hearing Society introduce 211 Services to Simcoe County

Deaf Access Simcoe Muskoka and The Canadian Hearing Society launched a new partnership with 211 in the Simcoe region. Through 211’s TTY line and online live chat, deaf, deafened and hard of hearing people in Simcoe and the surrounding areas will find it easier to connect with services and support for challenges, such as housing, income, financial assistance, employment and health issues.

 Tim Maloney, Regional Director, Canadian Hearing Society; Alison Pickard, CEO, United Way Greater Simcoe County; Louise Gagne, Executive Director, Deaf Access Simcoe Muskoka and Pam Hillier, Executive Director, Community Connection/211 Central East launch service to deaf community

“About 23 per cent of the population has some kind of hearing loss. In Simcoe that would mean 98,000 people are Deaf and hard of hearing,” said Louise Gagne, Executive Director, Deaf Access Simcoe Muskoka. “We are excited about joining with 211 and the Canadian Hearing Society to launch these specialized 211 services to this invisible and often marginalized community.”

211’s TTY line in Simcoe is (1-888-435-6086) and online chat is available at www.northsimcoemuskoka.info 24 hours a day, seven days a week, every day of the year. By using 211, callers can get information on the options available to them for their particular situation. 211’s Information and Referral Specialists can explain how to access services, eligibility requirements, hours, location and more about social, community and government programs serving the community.

“Online chat is another avenue to independence. Younger deaf and deafened consumers are already comfortable with this service which offers them privacy, compared to other communication relay services,” said Pam Hillier, Executive Director, 211 Central East Region. “By promoting 211 to these consumers, we hope communication and independence opportunities will increase as the deaf and hard of hearing community navigate the expertise and resources available to all Ontarians.”

211's TTY Numbers across Ontario for information and referral to community, social, health and government services

• Toronto & Durham
• 1-888-340-1001

• Simcoe - Bruce - Grey - Muskoka - Huron - Haliburton - Kawartha Lakes   Peterborough - Northumberland - Perth
• 1-888-435-6086

• Niagara
• 905-682-5409

• Halton
• 905-827-9833

• Ottawa - Kingston - Frontenac - Lennox - Addington
• 1-866-540-0565

• Thunder Bay - Sault Ste. Marie
• 1-888-622-4651

• Windsor-Essex 
• 1-866-488-9311

For Peel Region, please use Bell Relay Service.

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[מכשירי שמיעה]

The discussion is another opportunity to flexibility. Youthful hard of hearing and deafened customers are already comfortable with this service which offers them comfort, when in comparison to other interaction communicate services.

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[phones for hard of hearing]

I'm so excited either about joining with 211 and the Canadian Hearing Society. I'm so glad you have this program for our deaf brothers and sisters. They must not be neglected. They should be give value too. I have a deaf cousin, My aunt purchased hearing aid for her. Now she was so thankful, like every kids she too can interact with them like a normal kid does.