Ottawa, Ontario now has 311 service, described on the city website as "... connecting residents with its 'one-stop' Contact Centre, providing answers on everything from recreation and marriage licenses to recycling and parking."
The service operates Monday through Friday, 7 a.m. to 7 p.m, however urgent calls such as broken water mains, traffic lights not functioning, or bylaw services such as noise complaints, parking enforcement or animal control services are accepted outside of business hours. Contact: General Inquiries: 3-1-1 (613-580-2400)
Toll-Free: 866-261-9799
TTY: 613-580-2401.
Information derived from: http://ottawa.ca/contactus_en.shtml